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Discovery call

Before anything else, we talk. We want to hear about your business, where things feel stuck, and what you are hoping to change. This is where we figure out if we are the right fit for each other.

The Discovery call is kept to 45 minutes to an hour. We respect your time and come prepared with focused questions so the conversation stays productive. There is no pitch, no pressure, and no obligation to move forward.

Complimentary. No obligation.

What to expect

  • A relaxed, honest conversation about your business
  • Questions about your current tools, processes, and pain points
  • No sales pitch, no pressure
  • Clarity on whether TMR is the right partner for you
  • A clear next step if you want to move forward
If after the call we do not think we are the right fit, we will tell you honestly and point you in a direction that might serve you better.
Phase 1

ReFrame Report

A full picture of where your business stands and exactly what it would take to modernize it. Professional, visual, and yours to keep regardless of what you decide to do next.

We go deep. We map your sales process, audit your technology stack, identify security gaps, and rank every operational bottleneck by what it is actually costing you. Everything we find gets organized into your ReFrame Report, a document you can act on immediately whether you hire us to implement or not.

You own this report completely. Take it and run with it yourself. Come back to us when the timing is right. Share it with your team. The choice is entirely yours.

Fixed investment. Standalone deliverable.

What the report includes

01

Business snapshot

Model, revenue streams, team structure, seasonal patterns

02

Sales process map

Visual diagram from first contact through fulfillment with friction points highlighted

03

Technology audit

Full tool inventory, integration gaps, data duplication, and security concerns

04

Pain point analysis

Ranked bottlenecks by impact on time, money, and missed opportunities

05

Recommendations roadmap

Prioritized fixes sequenced by dependency, effort, and what you can do yourself

06

Implementation options

Phase 2 scope and cost estimate. Build-and-handoff vs. advisory path comparison

Phase 2

Implementation

When you are ready to build, we handle it. The scope comes directly from your ReFrame Report so there are no surprises and no inflated estimates. Pricing is based on the actual complexity of your project, nothing more.

Website design and development

A site that reflects where your business actually is and where it is going. Built around your brand, not a template.

CRM setup and migration

The right CRM for how you actually sell. Set up, configured, and handed off with your team trained on how to use it.

Tech stack overhaul

We untangle the tools that do not talk to each other, eliminate the redundant ones, and put a clean, connected stack in place.

Process documentation

Your operations, written down and organized so your team can run things consistently without everything going through you.

Scoped to your project. Priced on real complexity.
Implementation is only available to clients who have completed a ReFrame Report. This ensures the work is scoped accurately and nothing important gets missed.
Phase 3

Maintenance & Advisory

Once your systems are in place, we stay close. A monthly retainer that gives you a strategic partner who already knows your business inside out.

Growth does not stop after implementation. Seasons change, teams grow, technology evolves, and new questions come up. The Advisory retainer means you always have someone to call who understands the full picture of your business, not just the ticket you opened today.

Monthly retainer. Ongoing and flexible.

What is included

  • Monthly check-in and strategy session
  • Ongoing system optimization and updates
  • Technology and security monitoring support
  • Seasonal prep and event-driven planning
  • Priority response for urgent questions
  • Continued access to your co-founder team

Ready when you are

Good businesses need strong foundations. It's never too late to ReFrame yours.

Fill out our short intake form and we will reach out to set up a conversation. No pressure or commitment. Just a chance to see if we are the right fit for each other.

Get started We handle each inquiry personally, so a response is typically sent out within 48 hours.